The Vice President of Program is a senior leadership role responsible for the strategic development, oversight, and execution of all homeowner-focused programs. The Vice President of Program will oversee a diverse range of responsibilities designed to ensure homeowner candidates success within the program and foster and foster long-term homeownership. This includes responsibility for improving how the organization delivers all aspects of program delivery, from first applicant contact through closing/program completion. This role leads change, improves efficiency, and sets clear performance standards across homeowner services, mortgage-related functions, education, and compliance. The position works closely with and is a part of the affiliate’s Executive and Leadership Teams.
Supervisory Responsibilities:
The Vice President of Programs serves as the senior leader responsible for the supervision, performance, and overall effectiveness of the entire Programs Department. This role provides direct leadership and oversight of the Mortgage Operations Department and the Homeowner Services Team, as well as related functions including , Homeowner Recruitment, and the Homeowner Services Committee. The Vice President of Programs sets clear expectations, establishes performance standards, and ensures accountability, alignment, and consistent execution across all program areas.