Posted: Jul 29, 2021

Event Manager / Convention Services

Full-time
Application Deadline: Aug 31, 2021
Food & Hospitality

Description:

  • Synchronize group planning and communicate with large convention groups to understand their catering needs and provide appropriate upsell suggestions.
  • Conduct pre-convention meetings, produce group resumes and coordinate accurate logistics with banquets and hotel operations staff.
  • Coordinate the efforts of the catering and banquet staff in order to ensure proper event management.
  • Make sure that food, beverages, and seating arrangements are properly managed.
  • Prepare quotations of catering events and provide needed information to the director.
  • Ensure that all quotations are in accordance with the standards provided by the catering director.
  • Create invoices, custom menus and complete BEO's.
  • Work with kitchen staff to plan menus in accordance with the customers' directions.
  • Suggest alternative menu items in order to provide customers with variety.
  • Follow up with customers in order to seal event catering agreements.
  • Ensure customer satisfaction by responding to complaints and suggestions efficiently.
  • Manage and communicate operational logistivs including rooming list, reservation changes and billing. 
  • Reports to Director of Catering.

Skills:

  • Prior Hilton Hotels experience preferred.
  • At least 3 years' experience in management required.
  • Delphi FDC experience required.
  • OnQ experience preferred.
  • Microsoft Office experience required

* Free onsite parking for employees while at work

* Discounted lunch program

* Great Hilton team member hotel stays

Please email your resume to: [email protected]