Posted: Dec 23, 2021

Valet Attendant

Full-time
Salary: Hourly
Application Deadline: Jan 31, 2022
Food & Hospitality

Position Purpose: To transport guest vehicles in a prompt and courteous manner to and from the parking structure using safe drving practices.

Essential Functions:

  • Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage.
  • Tickets vehicle, writing guest name, room number, car license, make and model.
  • Follows procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports. Retrieves information on guest vehichles and claim checks using valet desk computer.
  • Greets and thanks guests, using a clear and pleasant voice. Responds to inquiries with accurate information regarding directions to local attractions, and car rentals, etc. 
  • Assists guest with taxi services, wheelchair requests and parking options, etc.
  • Promptly answers valet phone using positive and clear English communication. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services. Responds accurately to general inquiries regarding hotel services and attractions.
  • Assist in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in  the valet area; issuing claim checks and tagging bags as needed.
  • Must walk around vehicle before entering and document any damage from the vehicle on the valet ticket. Must notify  guest of damage before entering the vehicle. 

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be soleley determined by the supervisor based upon the particular requirements of the hotel.

  • Maintains cleanliness of the guest vehicle by taking care to return the vehicle as the guest left it. 
  • Other duties as assigned by supervisor, such as assisting as Bell help and Laundry Valet when necessary. 

Specific Job Knowledge, Skill and Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Ability to communicate effectively verbally and in writing English sufficient to ascertain and document appropriate information.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
  • Ability to maintain an alert and attentive demeanor
  • Ability to read English language to ascertain information from valet tickets.
  • Ability to write legibly
  • Ability to access and accurately input and organize information into an established record keeping system.
  • Ability to stand, walk and/or sit and continously perform essential job functions.
  • Sufficient manual dexterity to be able to load and unload luggage
  • Ability to operate vehicles with automatic and standard transmissions.
  • Ability to lift, carry, or otherwise transport luggage weighing a maximum of 75lbs.
  • Ability to grasp, lift and/or carry, or otherwise move or push packages, bags and luggage on a bell cart ot other wheeled assistance.
  • Perform tasks requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property.

Experience:

No prior experience required. Prior driver, hospitality, Bell person experience perferred.

Licenses

Applicant must be 21+ years of age AND have a valid drivers' license issued in Florida. License hold must have a 3-year driving history.

Grooming/Uniforms

All employees must maintain a neat, clean and well-groomed apperance. Uniforms will be provided.

Notice:

Standing, bending, stooping and lifting weights up to and including 20lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

* Parking onsite during working hours

* Uniforms provided

* Discounted employee lunch program

* Great Hilton team member travel program for hotel stays 

How To Apply:

Please send resumes to:
[email protected]